Simple Finance UK: FAQ

Read our frequently asked questions, or get in touch with us.

There are no upfront fees when applying for a loan via Simple Finance UK; our loan matching service is free. Simple Finance UK receives a commission from the lenders and brokers that we refer you to.

Simple Finance UK is a loan broker so we introduce you to one of our panel of lenders or brokers to see if they are able to provide you with a loan. If you are matched successfully with one of our panel of lenders or brokers then you are provided with the opportunity of entering a borrowing agreement with that specific lender or broker. Please be sure to consider all of the information provided to you by any lender or broker before deciding to take out a loan. In particular you should read the lender or broker's website and loan documents to help you decide whether the loan is appropriate for your circumstances.

No, the entire process is completed online so we won't need any documents from you.

Payday advances should be used for short-term borrowing needs only, where you are able to payback the loan within 30 days or on your next pay day. We work with lenders and brokers that have their own practices and distinct loan agreement terms and conditions. However, the consequences of non-payment can include:

  1. Making it more difficult for you to obtain credit in the future or having to pay default charges to the lender.
  2. Paying more for your credit by extending the term of the loan and therefore the period for which you pay interest.
  3. Reports being made to a credit reference agency.

So be sure to read carefully the terms outlined by the lender you have been matched with. If you are likely to miss or have any problems making a payment you should contact the lender directly.

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Payday advances should be used for short-term borrowing needs only, where you are able to payback the loan within 30 days. We work with a range of lenders and brokers all of which have their own separate terms and conditions. The implications of late payment are specific to the lender you are matched with so be sure to read carefully the terms outlined by the lender you have been matched with. It is advised that you contact the lender directly if you foresee an issue with paying back your loan.

Our brokers have access to a range of lenders, all of which are contractually committed to Responsible Lending. All brokers and lenders that we work with are committed to:

  1. Ensuring that any loan offered is specific to the borrowing needs of customers.
  2. Assessing each customer individually as to whether they are able to repay a loan.
  3. Providing clear loan documents and agreements as well as clear lines of communication.
  4. Maintaining high levels of customer service and satisfaction.

As a broker we are not involved with the decision to renew your loan. Simple Finance UK works with a number of lenders and brokers all of whom have their own specific renewal policies. We encourage you to read the loan agreement terms and conditions specified by the lender or broker. Should you have any questions about renewing your loan, please kindly contact the lender or broker you are matched with directly.

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